Promotions and Discounts

  • Do I need to activate my promo code?

    No, promo codes do not require any type of activation.

     

  • Do promo codes have exclusions?

    Yes, all promo codes have their own exclusions. You can check the exclusions on the bottom or back of the promo code.

    Please Note: Most exclusions include custom wetsuits, third party goods, hard goods, snow apparel, signature series, and special collections.

     

  • Do promo codes expire?

    Yes, all promo codes have their own expirations dates. You can check the expiration date on the bottom or back of the promo code near the exclusions.

     

  • How do I know my promo code was applied?

    If the promo code applies to an item or the order total, the order summary will display the discount that was applied.

     

  • I forgot to use my promo code. Can I ask for an adjustment?

    Discount codes cannot be applied after an order has been placed, although it can still be used on your next order.

     

  • What if my promo code isn’t working?

    Promo codes may not work for a number of reasons.

    • Check Expiration Dates - Promo codes don’t last forever.
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    • Product Exclusions - Not all items are eligible for promo code use. Items that are excluded but not limited to are custom wetsuits, snow apparel, hard goods, 3rd party goods, signature series, and special collections.
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    • Combining Discounts - Promo codes cannot be combined with any other offers.
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