Shipping

  • Shipping Delays

    Orders are currently experiencing delays in processing and shipping. We are working as fast as possible to ship your order.

     

  • Shipping Rates and Timelines

    Canada Shipping Only.

    Orders are currently experiencing delays in processing and shipping. We are working as fast as possible to ship your order.

    Taxes/Duties: All orders shipped to Canada may be subject to import duties and taxes that are levied and collected during checkout. There will not be any additional costs billed upon delivery.

    CAN PO Box Shipping:  We are unable to service PO Boxes at the moment. Please make sure to enter a physical address to avoid any issues with your shipment.

    Standard Order Processing: Allow 1-2 business days (excluding weekends & all U.S. federal holidays) for processing before order ships from our warehouse.

    Delivery Time: Time begins calculating once order has shipped from the warehouse. Please allow 24 hours for your tracking number to update from when the order has shipped.

    Expedited shipping is temporarily unavailable. 

    mceclip0.png

     

  • How can I track my order?

    You will receive a shipping confirmation email once the order has shipped from our warehouse. It will contain information to track your order.

    You can also check your order status by clicking here.

     

  • How do I check my order status?

    Please visit our Order Status and Returns Page to check the current status of your order by clicking here. 

    Please Note: Orders can take 1-3 business days to process depending on you selected shipping method.

  • How do I get free shipping?

    Join the Billabong Crew loyalty program for free shipping and other awesome perks.

    Click here to sign up.

     

  • When will my order ship?

    Standard/Ground Order Processing: Allow 1-2 business days (excluding weekends & all federal holidays) for processing before order ships from our warehouse.

    Delivery Time: Time begins calculating once order has shipped from the warehouse.

    Please Note: Orders are currently experiencing delays in processing and shipping. We are working as fast as possible to ship your order.

     

See all 8 articles