Free shipping is no longer available to loyalty members due to rising freight costs. We appreciate your understanding and are actively exploring alternative benefits for our loyal members.
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Articles in this section
- Billabong Crew Benefits
- How do I get free shipping?
- My purchase is not appearing in my points balance. What should I do?
- Why have my points not been added?
- Do all my purchases count towards points?
- How do I view my points?
- What happens if I return an item?
- Do my loyalty points have an expiration date?
- If I make an in-store purchase and I am not a loyal member of that Boardriders family brand, can I still add that purchase to my loyalty account at the family brand I am loyal to and earn points?
- Can I use my reward on other Boardriders family brands?